Motherhood Reviews

They do not honor orders that have not been delivered to sender even after stating themselves that the order was not delivered. They also do not respond to emails.

Furious at myself for not checking reviews first. But the previous reviews say it all. This company looks like a scam, money has been taken and no updates at all.

DO NOT throw your money into this s**tty website regardless of where you are from, they do not respond to emails and you will not get any updates.

Ordered on 20th April - says I will get an email with tracking link in 1 Business day - 9 days later I have £100 less, a wife who is expecting a baby in 3 months and no sign of an update from this scam of a site.

I paid $30 for express shipping so my granddaughter could have her dress on time for her baby shower which is April 2nd. My receipt stated arrive within 1 business day. I ordered the dress on march 30 2022 and nothing was received on march 31st. I checked the shopify app on april 1st for UPS tracking and it said waiting for updates from motherhood store. The dress was not even shipped out!!!! I was very upset. Called customer service stating i need the dress today. She said she would check with shipping, but highly doubted I would get the dress by April 2nd. I paid $30 for shipping. Unbelievable. I finally got a UPS tracking number, but the dress is not going to be delivered until April 4th. My granddaughter went to TJ Maxx to get a dress. I am so disappointed and angry. I will call customer service again to get my $30 refunded. I would give zero stars.

Ordered over $100 worth of items, all but one arrives. I sent three emails requesting information and follow-up, NO COMMUNICATION. I call the customer Number and the representative tells me that the item was canceled because they ran out of my size. The item I ordered is still available for purchase online and there was no communication I would've never gotten my refund or an answer to my question without having to reach out to them multiple times. Don't waste your time maternity clothes from motherhood aren't that great was going to try them this one time because they were on sale and it was a complete waste of my time and now I have to find a new going home outfit.

I have placed 3 orders with this company, first one they put the wrong address on package so it was returned to them. The second 2 packages have yet to arrive at their destination and it has been approximately one month since placing order. I have contacted customer service numerous times and they have been little or no help. DO NOT ORDER FROM THIS COMPANY NOT WORTH IT AT ALL!

Placed my second order with this company. Less than an hour of placing my order, I noticed the fabric was fleece. I called to cancel. Was told order was already processed and not refundable. Talked down to and basically didn’t care. Look, my order had not been shipped and rep could have cancelled. Will never order here again. Poor service.

Multiple orders lost, no response from customer service, basically theft at this point. The clothes I did receive haven't lasted. After one wash a shirt lost it's threading, the sweater looks old and pilled, and the colors on everything have faded.

Yep, you heard it right. After ordering five items, I returned two IN THE SAME PACKAGE to Motherhood. They refunded the less expensive item and claimed to have "never received" the $40 poncho that was returned with the pants.

They submitted a "search request" to their warehouse and told me it would take two weeks to look for the item. After two follow up calls, being told the same thing and now over two months later, I'm out $40 bucks and don't even have the item.

Absolutely terrible customer service. I will never use them again.

I bought two maternity clothing items as Christmas gifts on Nov. 11 and had them shipped to me to give to my daughter-in-law for Christmas. She opened them on Christmas Day and unfortunately, neither one fit. When I called Motherhood Maternity to find out how to start a return or exchange I was told they could not help me since it was more than 30 days since the date of purchase. But they are Christmas gifts! So I emailed Motherhood Maternity twice and no reply! I have never heard of a store with a worse exchange policy and such disregard for their customers. I will never shop there again :(

It shows on my receipt that I could return things for 30 days. I just needed to exchange for a bigger size on 1 item. They said I had to BUY it again if I wanted a bigger size! Ridiculous!